Support

Create a ticket. We email admin@eliteclassroom.in. There is no ticket portal to log into, and we are not a 24×7 desk.

First reply

within 24 hours by email or phone (admin@eliteclassroom.in or +91 6281901018).

Restores, backups, dumps

2–3 days. Elite runs these on the server — there is no restore button inside the school login.

Not 24×7

No night desk and no customer ticket portal. You get an acknowledgement and we work the ticket.

Already signed in?

Teachers and admin can also open in-app Support.

Create a ticket

Demo School 1 — populated campus (teacher / parent-student / admin).
Parent / student home preview — layout only, not a live school.
Admin collection desk — fees first, then pending / paid names.
Login pipeline — OTP stays off until DLT; biometric then free FCM; fee SMS never goes to fully paid families.
Sign up and Sign in.
Attendance, timetable (with conflict checks), homework, gradebook PDFs, circulars, fees, Support inside the app.

Use the chat bubble for a quick question. Use Create a ticket when you want Elite to call or email you back.

Chat on the home page opens after 50 seconds, or tap it sooner. Create a ticket stays collapsed until you tap it.

+91 6281901018 · admin@eliteclassroom.in